Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Orimelo. We are committed to delivering your order safely and efficiently.

Shipping Rates

We offer Free Worldwide Shipping on orders over $30 USD.

Orders over $30 USD: FREE Shipping
Orders under $30 USD: $10 USD Flat Shipping Fee

Shipping charges will be automatically calculated and displayed at checkout.

Order Processing Time

Orders are typically processed within 3–7 business days after payment has been received.

As many of our products are handmade or made in limited quantities, processing times may vary slightly during peak seasons or promotional periods.

Estimated Delivery Time

After your order has been shipped, estimated delivery times are typically:

United States: 15–30 business days
Canada: 15–30 business days
Europe: 15–30 business days
Australia & New Zealand: 15–30 business days
Other International Destinations: 15–30 business days

Please note that delivery times are estimates only and may be affected by customs processing, local postal services, weather conditions, holidays, or other unforeseen circumstances.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Please allow 3–7 business days for tracking updates to appear in the carrier's system.

Customs, Duties & Taxes

All customs duties, import taxes, and related fees are covered by Orimelo.

Customers will not be required to pay additional customs charges upon delivery under normal circumstances.

If you are contacted regarding unexpected customs fees, please reach out to us before making any payment, and we will assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete shipping address is provided, delays or additional shipping charges may occur. Orimelo is not responsible for packages lost due to incorrect address information supplied by the customer.

Lost, Delayed, or Stolen Packages

While we work closely with our shipping partners to ensure timely delivery, Orimelo cannot guarantee delivery dates and is not responsible for delays caused by: